The Kings Treasury FAQ's
A. Currently, we don't, but we might consider it in the future. Please send your request to business@thekingstreasury.com
Q: Do you have a catalog that you can mail to me?
A. Currently, we do not have a print catalog. The majority of our items are one-of-a-kind, and our inventory is constantly changing. Our website serves as an online catalog and is always up to date.
Q. Does the King's Treasury take orders for individual custom pieces?
A. Currently we do not design or make custom pieces, but plan to provide custom bulk orders in the near future. Please contact us at business@thekingstreasury.com.
Q: Redeeming gift vouchers
A. If you receive a Gift Voucher by email, it will contain details of who sent you the Gift Card, along with possibly a short message from them. The Email will also have the Gift Card Code Name. Print out this email for future reference. You can now redeem the Gift Card in two ways.
- By clicking on the link contained within the email for this express purpose. “My Gift Cards. Clicking on this will take you to the page where you will be required to enter in the code name that was specified in your email. Once you have entered the code in the required space, click “Redeem. At this point, the code will be validated and placed in your Kings Treasury™ account to be used towards future orders.
- If you are already on our website and logged into your account, you can redeem your gift card by going to your TKT™ shopping cart. At the bottom of the page there will be a section for Gift Cards. In the empty box enter in the code name you received and click “Redeem.” Doing this will validate the code and place it inside your account to be used at the time of checkout.
Q: I have a gift card in my account. How do I apply it to my order?
A. If you have funds in your Gift Card Account, you can use those funds to purchase other items in our store. To apply your gift card balance to your order, you will have to go to the shopping cart page when you are ready to checkout. At the bottom of the shopping cart page you will notice a check box that says “Use my Gift Card balance $”. Once you check the box you will see the funds being deducted from the total of your order.
Q. I have an internal credit in my account. How do I apply it to my order?
A. If you have acquired an internal credit in your account, you can use those funds towards your new order. You can apply the credit to your total on the checkout page. Step 3 of the checkout process requires you to choose a payment method to complete the order. Your internal credit will be presented as the first option, where you will need to select the box to apply it to your order. If the box has been selected, you will see the internal credit amount deducted from your order total.
Q. When will the next discount or promotion code be sent out?
A. If you are currently signed up as a Kings Treasury™ Email VIP, you will receive multiple emails each month notifying you of any discounts and offers. If you are not already signed up as an email VIP or would like to change the number of email promotions or offers you receive, you can update your preferences.
Q. How much is shipping?
A. Shipping costs are calculated at checkout based on your location and order details. This enables us to maintain reasonable product prices and avoid hidden costs.
Q. Do you offer free shipping?
A. Yes—on occasion! We offer free shipping promotions or free shipping on qualifying orders. Be sure to join our email list so you don’t miss out.
Q. How long does shipping take?
A. Orders are typically processed within 2–5 business days. Once shipped, most orders arrive within 5–10 business days, depending on your location.